Checking Software Updates and ShapeArray (SAA) Functionality

Frequently asked questions concerning software and ShapeArray (SAA) functionality.

I'm having issues installing SAASuite and SAACR Applications. What am I doing wrong?
Most issues related to software installation occur when you do not have full write privileges on your computer. Please contact your system administrator f...
Mon, 7 Nov, 2016 at 1:41 PM
How do I get calibration files for my ShapeArray?
Calibration files for ShapeArray (SAA) are downloaded using SAASuite. To download the files after an SAA is received:   Open SAASuite. Click on th...
Thu, 6 Apr, 2017 at 10:38 AM
How do I check for and get software updates?
Measurand's SAASuite application allows you to check for software updates, and download and install them. Step 1 - Launch SAASuite and Clic...
Fri, 4 Aug, 2017 at 1:27 PM
Why is SAACR_raw2data being identified as a problem by my antivirus software?
Versions 5.x and above of Measurand's SAACR_raw2data utility are now Microsoft .NET applications. Some of the DLLs in these new versions of the softwar...
Wed, 21 Mar, 2018 at 11:54 AM
What are the Calibration Requirements for a ShapeArray?
ShapeArrays (SAAs) do not need to be calibrated while they are in the same borehole. The sensors used in their construction do not drift. It is recommende...
Wed, 24 May, 2017 at 10:01 AM
I am having problems connecting my ShapeArray to SAARecorder. How do I check the connection?
To troubleshoot the connection between a ShapeArray (SAA) and SAARecorder, you should check the following items:   1. Check the COM port to which the ...
Fri, 4 Aug, 2017 at 1:28 PM
How should a ShapeArray on a Shipping Reel look in SAARecorder?
When you first receive your Measurand ShapeArray, it is a good idea to check its performance with Measurand's SAARecorder software. This is discussed...
Fri, 8 Dec, 2017 at 10:43 AM
How do I evaluate the Total Accelerations for my ShapeArray?
If the total acceleration of a segment seen in SAARecorder (see SAARecorder 'Total Acceleration Check' section) or SAAView shows a total acceler...
Thu, 6 Apr, 2017 at 10:43 AM
How do I check my ShapeArray for twist?
ShapeArrays (SAAs) are delivered on a reel, with dots on the ShapeArray facing out from the reel. This is assurance that the ShapeArray is properly reeled...
Thu, 6 Apr, 2017 at 10:45 AM
Are the deformation accuracy specifications for a ShapeArray installed horizontally the same as those of one installed vertically?
Yes, the deformation accuracy specification for a ShapeArray installed in a horizontal application is the same as that of a ShapeArray of equal length inst...
Wed, 2 Aug, 2017 at 2:16 PM