Setting Up ShapeArray (SAA) Data Collection

Frequently asked questions concerning issues related to data collection from ShapeArrays (SAAs).

Can I run multiple instances of SAARecorder at the same time?
SAARecorder was not designed with much consideration for running multiple instances of it at the same time. Hence if a second copy of SAARecorder is launc...
Thu, 6 Apr, 2017 at 10:50 AM
Can SAARecorder be started automatically with certain ShapeArrays whenever the PC boots up?
If SAARecorder is being used to automatically record raw data from one or more ShapeArrays (SAAs) (see the SAARecorder manual, 'File -> Auto-Save ...
Thu, 6 Apr, 2017 at 10:52 AM
I am having problems getting wireless data from my ShapeArrays in SAARecorder. What should I do?
There are a number of things that can be checked when troubleshooting a wireless connection to a ShapeArray (SAA) with SAARecorder: Are the antennas a...
Thu, 6 Apr, 2017 at 10:53 AM
Why doesn’t my Android tablet or phone connect to the SAAFPU’s Bluetooth device?
There is currently a known problem with version 6.x (Marshmallow) and newer of the Android operating system. It does not sync correctly with the Bluetooth ...
Thu, 6 Apr, 2017 at 10:54 AM
I have some vibrating wire piezometers (or other sensors) that I read already with a Campbell Scientific logger and I want to read ShapeArrays with this same logger. How do I do that?
You will need to have at least one free serial COM port available on the logger for every 5 ShapeArrays (SAAs) that you want to read with an SAA232-5 and ...
Thu, 6 Apr, 2017 at 10:55 AM
I merged a ShapeArray program file generated by SAACR_FileGenerator Utility with another program file that I have collected data from other sensors, but the result will not compile because of a COM port conflict. How do I fix this issue?
In some rare cases, it is necessary to edit the "Include" file generated by SAACR_FileGenerator utility to remove references to COM ports that ar...
Thu, 6 Apr, 2017 at 10:56 AM
I am planning to add (remove) a ShapeArray to an existing Data Logger. Are there changes I need to consider before converting the data?
Move all converted data files, exports and project preference files to a separate backup directory  The ‘Main Project’ folder should only contain raw...
Thu, 6 Apr, 2017 at 10:57 AM
I updated our logger installations recently, but now I am unable to get any data. How do I fix this issue?
A common error in many logger installations is that the ‘SAA_Include’ file is set to run on power-up, instead of the actual ‘Main SAA Program’ file. ...
Wed, 2 Aug, 2017 at 1:42 PM
I recently upgraded my logger operating system to version 26 and now I am unable to receive any ShapeArray data. How can I fix this issue?
There is a known issue with Campbell’s operating system (OS) version 26 and older ShapeArray (SAA) data collection programs. If you use SAASuite to downloa...
Thu, 6 Apr, 2017 at 10:58 AM
Why is my Data Logger missing samples?
In most cases, missed samples are due to issues with either the reading interval or Data Logger power. Reading Intervals Collecting data from ...
Wed, 2 Aug, 2017 at 1:54 PM